Salesforce Consultant Responsibilities
- Presenting – Help prepare client presentations
- Requirement gathering – Attend workshops to gather notes, write up requirements and collect feedback
- Business processes – Maintain ‘way of working’ within teams to execute projects in an efficient and timely manner
- Solution design – Work with delivery and technical colleagues to transform client requirements into best practise Salesforce solutions
- Configuration – Configure client Salesforce platform including structure and functionality, troubleshooting, deployment and upload of data
- Testing – Support unit testing, system testing, and acceptance testing activities
- Demo – Demonstrate the solution to the client at regular intervals during the build
- Training – run workshops to train clients and Administrators
- Client relationship – engage with client stakeholders to analyse business processes and functional requirements
- Travel – A willingness to travel as and when required
Technical Skills
- 2 + years of project delivery experience or Salesforce functional consultancy and/or business analysis experience covering one or more of the core Salesforce clouds, Sales, Service, etc..
- Project management knowledge:
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- Agile project methodology experience
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- The ability to define user stories and scope projects
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- The ability to write and document detailed user requirements and playback
- Functionality knowledge:
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- Understanding of Salesforce solution architecture principles and best practices
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- Experience with 3rd party delivery partners and AppExchange vendors is a plus e.g. Conga, etc.
Nice to have
- Preferred – Salesforce Certified Admin, App Builder, Sales Cloud, Service Cloud, Experience Cloud or others
Business Skills
- Communication – good communication skill and interpersonal skills
- Teamwork/Collaboration – team orientated, with experience supporting less experienced members
- Presentation Skills – good ability to share product expertise and business knowledge to audiences of all levels
- Problem Solving – good ability to anticipate problems and identify solutions
What we Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- Flexible work hours and remote work options.
How to Apply
Interested candidates are invited to submit their resume and a cover letter detailing their experience and qualifications using the form below or email hello@immersivesf.co.uk
iMMERSIVE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
